Independent pricing guide. Not affiliated with Smartsheet Inc.
Smartsheet Pricing: Is the Jump From $9 to $32 Per User Worth It?
Updated 30 March 2026
Pro handles basic project tracking. Business unlocks automations, conditional forms, and integrations. Enterprise adds governance. Here is how to pick without overpaying.
$9
/user/month
Annual billing. $14 monthly.
250 automations/mo
$32
/user/month
Annual billing. $44 monthly.
Unlimited automations
Custom
contact sales
SSO, SCIM, audit logs
Smartsheet Advance
Full Plan Comparison
Every feature, every tier. The details that determine whether Pro is enough or Business is necessary.
| Feature | Free | Pro | Business | Enterprise |
|---|---|---|---|---|
| Price (annual billing) | Free | $9/user/mo | $32/user/mo | Custom |
| Price (monthly billing) | Free | $14/user/mo | $44/user/mo | Custom |
| Users | 1 | Unlimited | Min 3, unlimited | Unlimited |
| Sheets | 2 | Unlimited | Unlimited | Unlimited |
| Rows per sheet | 500 | 20,000 | 20,000 | 20,000 |
| Automations per month | None | 250 | Unlimited | Unlimited |
| Forms | No | Basic | Conditional logic | Conditional logic |
| Document Builder | No | No | Yes | Yes |
| WorkApps | No | No | Yes | Yes |
| Proofing | No | No | Yes | Yes |
| Free viewers | No | Limited | Unlimited | Unlimited |
| Group management | No | No | Yes | Yes |
| Publish to web | No | No | Yes | Yes |
| SAML SSO | No | No | No | Yes |
| SCIM provisioning | No | No | No | Yes |
| Audit logs | No | No | No | Yes |
| Smartsheet Advance | No | No | No | Yes |
| Custom branding | No | No | No | Yes |
Pro vs Business: The 8 Features You Pay 3.5x More For
The jump from $9 to $32 per user is a 256% increase. Here is exactly what that extra $23 per user per month buys, and which features actually matter for most teams.
1. Unlimited AutomationsHigh impact
Pro caps you at 250 automation actions per month. An automation action fires every time a workflow triggers: moving a row, sending an alert, updating a cell, or assigning a task. A team of 10 with even basic automations (new row alerts, status change notifications, overdue reminders) can burn through 250 actions in the first two weeks. Business removes the cap entirely. This is the single most common reason teams upgrade.
2. Conditional Logic in FormsHigh impact
Pro forms are flat: every respondent sees every field. Business forms support conditional logic where fields appear or hide based on previous answers. If you use Smartsheet for intake requests, onboarding checklists, or client questionnaires, conditional forms eliminate confusion and reduce bad data. Without this, you end up with forms that are either too long for simple requests or too short for complex ones.
3. Document Builder
Document Builder is Smartsheet's mail merge tool. It pulls data from sheet rows into formatted document templates to generate contracts, invoices, proposals, or reports. If your workflow ends with a document (most do), this saves hours of manual copying. Pro users have to export data manually or use third-party tools like Zapier to bridge the gap.
4. WorkApps
WorkApps let you create no-code internal portals that combine sheets, dashboards, forms, and reports into a single interface for specific teams or roles. A project manager can build a client-facing portal showing only the relevant dashboard and intake form, hiding the underlying complexity. Pro users share individual sheets and dashboards separately, which works but is harder to manage at scale.
5. Proofing and Approval Workflows
Business includes built-in proofing for images and documents, with annotation tools and versioning. Marketing teams, design teams, and agencies reviewing creative assets benefit most. Pro users rely on comments on rows, which is functional but lacks spatial annotation and version comparison.
6. Unlimited Free Viewers
Pro limits the number of free collaborators who can view (but not edit) your sheets. Business removes this limit entirely. If you need clients, executives, or external stakeholders to see project status without editing anything, unlimited viewers on Business avoids the need to add them as licensed users.
7. Group Management
Business lets you organize users into groups for easier sharing and permission management. Instead of sharing a sheet with 15 individual users, you share with the 'Marketing Team' group. When someone joins or leaves the team, you update the group once. Pro requires individual sharing management for every sheet.
8. Publish to Web
Business lets you publish sheets, reports, and dashboards as publicly accessible web pages with a unique URL. This is useful for posting project timelines on a company intranet, sharing a status dashboard with a community, or embedding live data in a website. Pro has no web publishing capability.
Bottom line: If your team needs more than 250 automations per month or uses forms with conditional logic, Business pays for itself. If you mainly use Smartsheet for sheet-based tracking with basic notifications, Pro at $9 per user covers what you need.
Cost at Different Team Sizes
Exact monthly and annual costs on annual billing. The difference between Pro and Business grows fast as your team scales.
| Team Size | Pro/month | Pro/year | Business/month | Business/year | Annual Difference |
|---|---|---|---|---|---|
| 5 users | $45/mo | $540/yr | $160/mo | $1,920/yr | +$1,380/yr |
| 10 users | $90/mo | $1,080/yr | $320/mo | $3,840/yr | +$2,760/yr |
| 25 users | $225/mo | $2,700/yr | $800/mo | $9,600/yr | +$6,900/yr |
| 50 users | $450/mo | $5,400/yr | $1600/mo | $19,200/yr | +$13,800/yr |
| 100 users | $900/mo | $10,800/yr | $3200/mo | $38,400/yr | +$27,600/yr |
All prices reflect annual billing. Monthly billing adds 36% to Pro and 38% to Business. Business requires a minimum of 3 licensed users.
Smartsheet Plan Cost Calculator
Adjust your team size, plan, and automation needs to see exact costs and whether Pro or Business fits your workflow.
$90
per month (10 users x $9)
$1,080
per year
$9
per user / month (annual)
Pro plan works for your automation needs
At 100 automations per month, you are within Pro's 250/month limit. Staying on Pro saves you $230/month compared to Business.
Cost Comparison at 10 Users (Annual)
Pricing based on publicly available rates as of March 2026. Smartsheet annual billing. Monday.com and Airtable prices reflect their standard published rates. Enterprise and negotiated rates may differ.
Smartsheet vs Monday.com Pricing
Monday.com is the most common alternative to Smartsheet. Here is how their pricing tiers map against each other and where each platform delivers more value.
| Tier | Smartsheet | Monday.com |
|---|---|---|
| Entry tier | Pro: $9/user/mo | Basic: $12/seat/mo |
| Mid tier | Business: $32/user/mo | Standard: $14/seat/mo |
| Advanced tier | Business: $32/user/mo | Pro: $27/seat/mo |
| Enterprise | Custom ($40-50/user est.) | Custom (contact sales) |
| Minimum seats | 3 on Business | 3 on all paid plans |
Smartsheet wins for:
- Complex project portfolios with dependencies and resource management
- Data-heavy workflows where spreadsheet-style operations matter
- Gantt chart depth and critical path tracking
- Government and enterprise compliance requirements
- Teams that already think in rows and columns
Monday.com wins for:
- Visual project boards with colorful status indicators
- Creative and marketing teams who prefer kanban views
- Simpler user experience with a shallower learning curve
- Lower cost at the mid-tier ($14/seat Standard vs $32/user Business)
- Teams that want built-in time tracking and workload views
Read the complete Smartsheet vs Monday.com comparison for a full feature-by-feature breakdown.
Smartsheet vs Airtable Pricing
Airtable and Smartsheet look similar on the surface. Both are spreadsheet-like tools. But Airtable is a relational database while Smartsheet is a project management platform. Different strengths for different needs.
Smartsheet at $9-$32/user/mo
Built for project management. Excels at Gantt charts, task dependencies, critical path analysis, resource allocation, and structured workflows. The sheet format is familiar to Excel users. Best for construction schedules, compliance tracking, project portfolios, and operations management where structure and deadlines matter more than data relationships.
Airtable at $20/user/mo (Team)
Built as a relational database. Excels at interconnected records, multiple view types (grid, kanban, gallery, calendar, timeline), rich field types, and flexible data modeling. Best for CRM systems, content calendars, inventory tracking, product catalogs, and any workflow where records need to link across multiple tables.
Read the complete Smartsheet vs Airtable comparison for use case mapping and detailed feature analysis.
Enterprise Pricing Estimates
Smartsheet does not publish Enterprise pricing. These estimates are compiled from real customer reports, G2 reviews, and industry sources. Your actual quote will vary based on user count, contract length, and negotiation.
Under 100 users
$40-$50
/user/month
Typical for mid-market teams just moving off Business tier
100-500 users
$30-$40
/user/month
Volume discount kicks in, especially with multi-year commitment
500+ users
$25-$35
/user/month
Heavily negotiated, multi-year contracts with premium support